Chill Dynasty
 
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FAQ

We'll be adding answers to frequently asked questions as we receive them - if your question is not answered below, please e-mail us at:

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Is it safe to buy from your website?

It's completely safe - your payment is not processed on our website, but over secure servers from PayPal, one of the most trusted payment solutions on the web. We never get to see your credit card information.

I don't have a PayPal account.

No problem - PayPal accepts all major credit cards. Opening a PayPal account is optional.

How do I receive my downloads?

After completing your payment, you will automatically be directed to a page with download links for your purchases. Links to your downloads will also be e-mailed to you. We also receive a list of the tracks you purchased, so we can help you out in the unlikely event of problems accessing your downloads.

Help! I can't download the file with Safari on a Mac!

Some users have experienced problems downloading their purchases on a Mac with Safari and wget. Firefox works just fine, though. If your problems persist, please contact us at the e-mail address above - we won't leave you stranded!

The preview buttons in The Chill Shop don't work.

They work, but they're a bit stubborn and sometimes need to be clicked twice.